Security, Privacy and Compliance

We have an Information Security Program in place that is communicated throughout the organization. Our Information Security Program follows the criteria set forth by the SOC 2 Framework. SOC 2 is a widely known information security auditing procedure created by the American Institute of Certified Public Accountants.

Our organization undergoes independent third-party assessments to test our security and compliance controls.

We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.

Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.

Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.

All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.

We perform background checks on all new team members in accordance with local laws.

We follow the principle of least privilege with respect to identity and access management.

We perform quarterly access reviews of all team members with access to sensitive systems.

All team members are required to adhere to a minimum set of password requirements and complexity for access.

All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.